Play It Safe: We are committed to health and safety. Click here for 2021 Season Updates.

Health & Safety


An Important Update from Charles Fee, Producing Artistic Director & Bob Taylor, Executive Director

Please click here to view a video message from Charles Fee, Producing Artistic Director

Dear Friends,

We write to share news of some important changes to the programming, performance calendar, and in-theater operations for our 2021 season. These changes will enable us to reopen safely in accordance with guidance from the CDC and state/local health officials. We will continue to monitor official health guidelines and adapt our in-theater operations over the coming months as guidance evolves.

For our 2021 season, we will be replacing our previously announced productions of Mamma Mia! and Much Ado About Nothing with a new production of The Complete Works of William Shakespeare (Abridged). In addition, we will delay the opening of our season by two weeks. The substitution of a single, smaller cast production and the change to our performance calendar will enable us to ensure the health and safety of our artists and afford the time necessary to implement production-related adjustments.

To implement these changes and assist current ticketholders with transition arrangements, we are temporarily pausing new ticket sales. If you are a current Mamma Mia!/Much Ado About Nothing ticketholder, please know that your investment is 100% safe and guaranteed. We will work diligently to accommodate your ticket resolution preference requests (exchanges, refunds, etc.). To begin the process, we ask that you submit your ticket resolution preferences as soon as possible via our online form below or by calling our ticket office directly. Your prompt response will enable us to provide the best customer service possible.

The health and safety of our patrons, staff, and volunteers will continue to remain a top priority throughout our 2021 season. As a result, we will integrate a range of adjustments to our in-theater operations.

  • We will reduce the capacity of our venue by 50% to accommodate socially-distanced seating in pods (pairs, foursomes, and select singles).
  • Masks will be required for all patrons. (This policy may be adapted throughout the season as official health guidelines evolve.)
  • We anticipate adjustments to our onsite food and beverage service related to designated dining areas and wait service. We will share additional information as details are refined.

We look forward to resuming ticket sales for our new 2021 mainstage production of The Complete Works of William Shakespeare (Abridged) and to launching our 2021 Showcase Series in May. Please stay tuned. We will keep you apprised.

We can’t thank you enough for your extraordinary patience, understanding, flexibility, and support over the past year, and again now, as we pivot once more. These changes will ensure that your visit to the theater is as safe as possible in 2021 and that the Festival is well-positioned for the future.

We look forward to welcoming you back this summer!

Charlie and Bob


Season Transition Processing

  • We would appreciate it if you could locate your order number(s) found on your ticket confirmation(s) and enter it here to help expedite this process. Thank you.